Get In Touch:

01282 686402 contact@burnleytogether.org.uk

Burnley Together Services

Help with bills and money advice

If you or someone you know are finding it hard to keep up with bills, worried about rent, or struggling with debt, you’re not alone and there is help available. Our goal is to guide you to the right places for support, so you don’t have to face this on your own. On this page, you’ll find trusted organisations and easy-to-use online tools that can help you.

There are a range of money advice and debt sessions taking place at Down Town (the Burnley Together Hub)

ICANN

Independent Community Advocacy Network North (ICANN) can help with benefit and advocacy support.

We can help with:

  • Benefit assessments – making sure your voice is heard.
  • Benefit tribunals – support and representation if you’re appealing a decision.
  • Form filling – guidance with complex benefit forms.
  • PIP (Personal Independence Payment) – help with applications and appeals.
  • Work Capability Assessments (WCA) – support to understand your rights and options.

ICANN is here to make the benefits system easier to navigate and to ensure you get the support you need.

For more information

Christians Against Poverty (CAP)

CAP Services – Free Support for a Brighter Future

Debt Help – Support in your own home or drop in sessions

Life Skills – Friendly groups with tips on budgeting, cooking, and living well on less.

Job Club – Build skills and confidence to get back into work.

Money Coaching – Free course to help you budget and manage money better.

Find out more

Burnley Council

Burnley Council can help with

– it’s worth a look to see if you could be eligible.

Citizens Advice East Lancashire

Citizens Advice East Lancashire can help support and advise on the following issues:
– Debt.
– Money – income maximisation.
– Energy.
– Energy Efficiency products.
– Benefits.
– Work.
– Consumer.
– Relationship breakdown.
– Immigration.

Find out more

Lancashire Women’s centres – Free Debt Advice for Women in Lancashire

Worried about debt? We offer free, impartial, non-judgmental advice to help you take control of your finances.

Support includes:

  • Budgeting tips and money-saving guidance
  • Tailored financial plans
  • Debt options and advice
  • Help with benefit appeals, rent/council tax arrears, and enforcement agents
  • Benefit entitlement checks
  • Access to the government’s Debt Breathing Space scheme
Find out more

Calico Homes

If you live in a Calico Homes property, the dedicated Moneywise team is there to offer you support. You can email them on moneywise@calico.org.uk or call 01282 686300 and select option 3.

Prepayment meters

Anyone on a prepayment meter who is struggling financially (and has less than £4 on the metre) can contact their supplier and ask for a “fuel voucher”.

A pin number will be texted to a mobile number and this needs to be taken to the top up shop along with gas/electric key.

Help with prepayment meters if you can’t get out

If struggling to get out due to isolation and on a prepayment meter. Companies can top up for you, but this will need to be paid back.

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