Burnley Together Services

Need help with housing?

Whether you’re looking for social housing, renting privately, facing homelessness, or in need of home improvements – there’s plenty of help available.

Support with housing costs

If you’re struggling with housing costs, Burnley Council can help with:

– it’s worth a look to see if you could be eligible.

If you need advice around housing costs, take a look at our help with bills and money advice.

Apply for social housing

Looking for a new place to live or need assistance, register with B-with-us and start your journey in looking for social housing.

If you need help in applying please contact 01282 686402 or email contact@burnleytogether.org.uk

Find out more

Homeless or at risk of homelessness

The Council has a duty to assist people who are homeless or at risk of homelessness within 56 days.

Please go to Housing advice and homelessness – burnley.gov.uk for more information and to complete an application.

Find out more

Private rented sector

Landlord responsibilities

The landlord is responsible for repairs to the structure and exterior of the building:
– the roof, windows, doors, drains, gutters, baths, sinks, toilets, heating and hot water, damp and general building repairs.

The landlord is also responsible for ensuring that the property meets minimum health and safety standard.

you may contact the Council’s Housing Standards Team for further advice.

Property disrepair

If you have disrepairs and the property is in a poor condition you should first contact your landlord or managing agent and ask them to carry out any repairs to the property.

If the landlord or managing agent refuses, or does not carry out the works in an agreed time period you may contact the Council’s Housing Standards Team for further advice.

Damp and mould: To report a damp and mould disrepair please click on the following: Disrepair in your Rented Property – Burnley Borough Council.

Home improvement grants

The Home Improvement Agency is dedicated to helping older, disabled and vulnerable residents within the borough of Burnley to live safely and independently in their own home. The Home Improvement Agency is available for older or disabled people who need help repairing, maintaining or adapting their home.

Find out more